Decisions/2025-499
Resolution2025-499

Should Portland adopt Homelessness Response System Action Plan and Key Performance Indicators?

After months of community engagement dating back to May, today's adoption does two things: updates the existing action plan and adopt new key performance measures to track system progress moving forward. The Homeless Response System staff have provided briefings and discussion opportunities in meetings with elected officials, and to the County board on the proposed changes in two public work sessions, the first of which was a joint session with the Portland City Council on November 13.

Official impact statement
See the official legal title

Adopt Homelessness Response System Action Plan and Key Performance Indicators

Next appearanceFinal action is posted; watch for implementation updates.
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01 · Understand it

What this proposal would actually do.

Plain-language orientation first. Every substantive statement below links to its official basis.

What would change

After months of community engagement dating back to May, today's adoption does two things: updates the existing action plan and adopt new key performance measures to track system progress moving forward. The Homeless Response System staff have provided briefings and discussion opportunities in meetings with elected officials, and to the County board on the proposed changes in two public work sessions, the first of which was a joint session with the Portland City Council on November 13.

Official proposal and impact statement
What would stay the same

The reviewed sources do not clearly identify every existing policy, service, contract, or obligation that would remain unchanged.

Official matter record
Who may be affected

The changes being presented today reflect several months of stakeholder engagement, including a survey and in-person engagement at this year's Provider Conference in the Spring, and the subsequent recommendations of the HRS Community Advisory, Implementation (which includes city staff), and Steering and Oversight Committees, each of which has reviewed the changes in detail and recommended them to you today.

Official community impact statement
What happens next

Adopted

Latest official agenda appearance
02 · Evaluate it

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Can residents still participate?

Official testimony on this decision has closed. Residents can still contact their district Councilors about implementation and follow-up.

Official Council agenda
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Official documents1 sources
Final legal actionResolution 37726

The operative official record after Council action.

Open at Portland.gov
Read the full official text

WHEREAS, the United States, the State of Oregon, the City of Portland, and Multnomah County are all experiencing a homelessness crisis, primarily caused by a severe shortage of affordable housing; andWHEREAS, as of July 2025, data from the Homeless Services Department's (HSD) by-name list identified 16,029 people who were experiencing homelessness in Multnomah County. Compared to the overall local population, a disproportionate number of these individuals identified as disabled, Black, Indigenous, and/or Native Hawaiian/Pacific Islander; andWHEREAS, Multnomah County and the City of Portland have determined that coordinating the development and delivery of services supporting and otherwise geared to individuals struggling with homelessness and housing insecurity, as well as substance use and behavioral health issues, will improve the delivery of services and enhance outcomes for those receiving such services and for the region as a whole; andWHEREAS, on July 3, 2024, Portland City Council adopted Ordinance 191810 authorizing three-year Homelessness Response System Intergovernmental Agreement (HRS IGA) and related Homelessness Response System Action Plan (HRAP) between Multnomah County and the City of Portland; andWHEREAS, On July 11, 2024, the Multnomah County Board of Commissioner adopted Resolution No. 2025-011, authorizing the HRS IGA and HRAP; andWHEREAS, the HRAP offered a roadmap for coordination between Multnomah County, the City of Portland, and community leaders. Specifically, the HRAP describes a two year plan for policy work; data sharing and financial reporting; and a new governance structure that broadens and unifies the work of addressing homelessness within a new system – the Homelessness Response System (HRS); andWHEREAS, through the HRS IGA, the City of Portland and Multnomah County agreed to maintain a collaborative and mutually accountable governance structure overseeing the work of the HRAP, consisting of three committees: a Steering and Oversight committee, an Implementation Committee and a Community Advisory Committee. This structure formalizes collaboration between County and City department directors working in homelessness, housing, public safety, behavioral health and human services, and community members; andWHEREAS, the HRS IGA commits both the City of Portland and Multnomah County to providing annual program and spending reports that detail actual spending and outcomes; and quarterly progress reports that detail progress toward key performance indicators (KPIs) and outline any material changes in programming or strategies to better meet shared HRAP goals. Quarterly reports also include financial reports to increase transparency over the course of a fiscal year; andWHEREAS, the HRAP was designed to be a dynamic approach to achieve the shared goals of the HRS. The HRAP can and should be reviewed and adapted to reflect the changing needs of our community members and the systems that serve them; andWHEREAS, in the spring of 2025, at the direction of the Steering and Oversight Committee, the HRS team began working to reorganize and update the HRAP in coordination with the Implementation Committee, the Community Advisory Committee, and other key government and community partners. The November 2025 update of the HRAP is intended to be easier for partners and the public to understand and track the work of the HRS; andWHEREAS, the HRS team also undertook a process to develop new KPIs because the original set of indicators (Exhibit 1 of the existing HRS IGA) do not adequately capture the system-level dynamics of the HRS. The new KPIs are measurable, system-wide indicators meant to assess the rate of homelessness within the geographic area covered by the City and County to evaluate progress; andWHEREAS, the updated HRAP and KPIs are intended to better align the system and policy efforts included in the HRAP with the accountability that comes with more comprehensive, system-wide KPIs.NOW, THEREFORE, BE IT RESOLVED that the Council hereby adopts the updated Homelessness Response System Action Plan and Key Performance indicators, attached as Exhibits A and B.

Meetings, motions, amendments, and votes1 meetings · 1 votes
Final Council action · Dec 17, 20259 yes · 3 no

Final action on 2025-499: Adopt Homelessness Response System Action Plan and Key Performance Indicators

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Complete
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Complete
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Complete
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Source record
First discovered
Aug 13, 2026, 1:08 PM PDT
Last checked
Sep 13, 2026, 2:27 AM PDT
Evidence hash
956059c5a0a0e1cb
Guide status
Deterministic baseline
Append-only timeline
  1. SOURCE UPDATED

    Adopted

  2. DOCUMENT PUBLISHED

    Observed in the official source.

  3. Council Action

    Adopted